This document contains information on the use of this website (https://stonelixwear.com/) and instruction on product purchase. Before entering this website, please refer to the Privacy Policy document to read about personal data processing and the use of cookies. For any doubt which may arise about Privacy Policy, products, or website use, please contact us at [email protected] or by means of the “contacts” page form.
We reserve the right to update or modify these Terms and Conditions at any time, without prior notice and in our sole discretion. Your use of the https://stonelixwear.com/ website following any such change constitutes your agreement to be bound by the most current version of these Terms and Conditions. We encourage users to review these Terms and Conditions each time they use the website.
The https://stonelixwear.com/ website is owned and operated by STONELIX LTD, Suite 4012 43 Bedford Street, London, United Kingdom, WC2E 9HA, Company number 15088233, phone n. +44 7848 397863.
WEBSITE USE
During the purchase process, users will be asked to read our sales terms and conditions and to accept them in order to complete a purchase order. Accepting our sales terms and conditions, you agree and declare the following:
- To use the website only to explore it and make legally valid orders;
- Not to make fake or illegal order;
- Not to impersonate or try to impersonate another person;
- Not to use, copy, download, save, extract or reutilize any part of the website or any information or content available on the website, or use or allow any third party to use, copy, download, save, extract or reutilize any part of the website for any commercial purpose; To supply true data, such as addresses, phone numbers, e-mail addresses and not fake ones;
- Not to modify, translate, adapt or create derivative works;
- To be of legal age;
- To be contacted for delivery, shipping, advertising and invalid data;
- Failure to provide correct data may result in cancellation of orders
PROCEDURES
Products sale on the https://stonelixwear.com/ website is directly managed by Stonelix LTD. General sales conditions provide that there is no contract between the parties before an order is confirmed. Stonelix Ltd. reserves the right to accept orders and to send a confirmation notice. Should an order be refused after payment completion, we undertake to refund the whole amount received.
An order can be entered following the https://stonelixwear.com/ online purchase procedures and will be processed after payment authorization (“Place Order” button). A “Your Stonelix Wear order has been received!” notice will be sent by mailshortly after. All purchase orders are subject to our approval which will be communicated with the “Your Stonelix Wear order has been received!” message. Only the goods included in the shipping confirmation are covered by the contract, therefore we will have no obligation to ship goods that are ordered but not confirmed with a “Your Stonelix Wear order has been received!” message.
PRODUCTS AND SERVICE AVAILABILITY
The products displayed on the website are available for shipping Europe . If a certain ordered product is not available (for any reason, including – but not limited to – logistics), we will immediately inform the purchaser, who will have the option to enter a new order or request a refund.
We try to do our best to show colors and fabrics of the products as accurately as possible. Despite this, slight variations may occur. For example, colors may vary depending on your monitor’s settings, device’s brightness or printer. In addition, due to the unique, handmade nature of many of our products, there might be slight differences in size, texture and shades of fabrics. Whilst every effort will be made at the time of purchase, we cannot be held responsible or guarantee there will not be minor variations in size and color.
DELIVERY
Delivery will be made at the address specified when you complete the purchase. To improve customer’s satisfaction, we are committed to fulfill all orders within the date set in the shipping confirmation notice. As we use different shipping companies and methods, our deliveries can be subject to various unpredictable logistic circumstances. In case of delivery delay, users will be informed via mail or other indicated media.
PRICE AND PAYMENT
The final price of any product is the one listed on the website, which does not include the shipping costs, or any other tax/tariff related to the importation of the product in the country of destination. However, as stated in the “Shipping” section of the website, shipping costs are free of charge for orders over 150€. In case of price errors, users will be immediately informed and will be given the option to confirm the order or cancel it and get a full refund.
PAYMENT
All web purchases are subjected to 100 % prepayment. All payments are processed outside the web store in banks secure payment environment.
SHIPPING
Orders can be shipped to the address provided by customers (home, office, etc.) or to a P.O.BOX. You may also enter a delivery address different from the one indicated for invoicing, for purpose of sending presents to someone else or simply having the products delivered to different/multiple locations. The purchased products are shipped via DHL/DPD/Deutsche Post Parcel/Itella SmartPost Parcel. Delivery typically takes 3 to 5 business days. The products are shipped without boxes or hangers.
Contact us if you need boxes or hangers. Additional charges could apply.
Stonelix LTD. is not responsible for any customs duty or import tax.
RIGHT OF WITHDRAWAL AND GOODS RETURN POLICY
Within 14 days from delivery, user may decide to keep or return one, multiple or all purchased items. In case of flawed goods, we kindly ask you to notify us within 24 hours from delivery. In both cases, users can exercise their right of withdrawal by sending a request via e-mail at [email protected] Users may ask for refund or replacement of flawed goods.
The products shall be returned via express courier, in accordance with our instructions and with shipment costs borne by the customer. Items shall be returned in their original packaging with their labels and/or accessories (dust-bag, container, etc.) and shall not be altered.
INTELLECTUAL PROPERTY
For the purpose of these Terms and Conditions, “Intellectual Property” means registered and unregistered Trademarks, patents, domain names, registered designs and design rights, drawings, copyright (including such rights on software and databases), database rights and moral rights (each for the full period thereof and extension/renewal thereof). All intellectual property rights in and to the website an all content and materials contains therein (including, but not limited to, all of the page headers, images, illustrations, graphics, audio and video clips, text) are owned and shall remain owned by us and our licensors. You may view, download and print any materials and information made available to you through the website, subject to the following conditions:
INTELLECTUAL PROPERTY
Materials and information shall only be used for your personal and non-commercial purposes and shall not be distributed or sold to any third party;
Materials and information shall not be reported or included in any other work, publishing or media, without our previous consent;
Materials and information shall not be modified or altered in any way;
You are forbidden to remove any copyright or other proprietary rights contained in the materials;
If you believe that content displayed on the website violates your copyright or other intellectual property, please let us know immediately by sending an email to [email protected]
Nothing in this website content is intended to grant you the license or right to use any of the trademarks without our prior and written consent.
DISCLAIMERS
We will exercise all reasonable skill and care in operating the website. However, we may obtain certain materials and information displayed on the website from third party partners. We make no representations or warranties of any kind, expressed or implied, about the accuracy, completeness, currency or reliability of any such materials or information.
OUR SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED BY US ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATION OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISESSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT OUR SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, OUR SERVERS OR ELECTRONIC COMMUNICATIONS SENT TO YOU FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY SERVICE ON THIS WEBSITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY OF OUR SERVICES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
LIMITATION OF LIABILITY
You agree that we shall not be liable for: (a) any direct loss, claim or damage; (b) any indirect loss, claim or damage, or any punitive, special, incidental or consequential damages of any kind (including but not limited to lost savings or loss or corruption of data); or (c) any loss of profit (whether direct or indirect), in each case whether based in contract, tort (including negligence), strict liability, or otherwise, which arises out of or is in any way connected with (i) any use of this Site or its contents (ii) any failure or delay in the use of any component of the website including, without limitation, any unavailability of the website irrespective of duration of any period of unavailability; or (iii) any use of or reliance upon any information, material, software, products, services and related graphics obtained through the website, in all cases even if we have been forewarned of the possibility of such loss or damage.
Nothing in these Terms and Conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) any loss suffered by you as a result of your reliance on any fraudulent misrepresentation made by us to you; or (c) any other liability which may not by law be limited or excluded.
COMMUNICATION
All communication must be sent preferably via website form or via given e-mail or other contacts. https://stonelixwear.com/ uses e-mail, phone to send to the users information about orders, products, services and payments.
FORCE MAJEURE
Stonelix LTD is not responsible for failure to delivery and/or delivery delay due to force majeure events such as:
- Strikes
- Uprising, terrorist attack, war
- Natural disaster
- Transportation services obstacle (land, sea and air transport)
- Communication network interruption
- Laws imposed by governments
Even being beyond our reach, we are committed to completing orders as soon as the above events are solved or during the same using the available means. After 1 (one) month, if the Force Majeure event persists, we will contact you to find the best solution to solve the case.
MISCELLANEOUS
We may remove the website or cease the functioning of the website or any features or functions of the website at any time in our sole discretion for any reason whatsoever.
You may not transfer or subcontract the contract, or any of your rights or obligations arising under it, without our prior written consent. We reserve the right to transfer, assign, novate or sub-contract the contract, or any of our rights or obligations arising under it, at any time during the term of the contract. In particular, we reserve the right to subcontract to one of our affiliates/subsidiaries the delivery obligations and after sales obligations to you, and in this case, the terms and conditions of the subcontracted entity will apply.
Any failure or delay by us to enforce any of our rights under these Terms and Conditions is not to be taken as or deemed to be a waiver of that or any other right unless we acknowledge and agree to such a waiver in writing.
If any paragraph or part of a paragraph of these Terms and Conditions is, or becomes, invalid, illegal or unenforceable, then such term(s) will be severed from the remaining terms which shall remain valid and enforceable to the fullest extent permissible by law.
You shall have no remedy in respect of any untrue statement made to you upon which you relied in entering into these Terms and Conditions other than any remedy you may have for breach of the express terms of these Terms and Conditions